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MODEL-SPECIFIC RESEARCH

2018 Chevrolet Cruze problems, symptoms and repairs

Official safety data and attributed evidence summaries, organized by exact applicability and evidence strength.

year make model50 issue profiles112 evidence records
Narrow to the exact configurationNo verified configuration list yet; issue results remain year/make/model-level
officialtransmission · POWER TRAIN:AUTOMATIC TRANSMISSION

POWER TRAIN:AUTOMATIC TRANSMISSION — recall 20V668000

1 sources

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Reported symptoms

  • Smoke, heat, burning odor or fire

Documented repair or remedy

Official recall remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Affected parts/system: POWER TRAIN:AUTOMATIC TRANSMISSIONVerification: Confirm campaign completion against the exact VIN with the manufacturer or NHTSA.
Questions AutoSOS should ask for this vehicle
  1. Does engine speed rise without matching vehicle speed, and does it happen in a specific gear or direction?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
officialbrakes · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER — recall 18V576000

1 sources

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Reported symptoms

  • Braking performance or warning

Documented repair or remedy

Official recall remedy

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Affected parts/system: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERVerification: Confirm campaign completion against the exact VIN with the manufacturer or NHTSA.
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
officialemissions · FUEL SYSTEM, GASOLINE

FUEL SYSTEM, GASOLINE — recall 18V304000

1 sources

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Reported symptoms

  • Smoke, heat, burning odor or fire

Documented repair or remedy

Official recall remedy

GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

Affected parts/system: FUEL SYSTEM, GASOLINEVerification: Confirm campaign completion against the exact VIN with the manufacturer or NHTSA.
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
moderatetransmission · POWER TRAIN

POWER TRAIN owner reports

16 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Shift, engagement or clutch concern
  • Abnormal noise or vibration
  • Fluid leak or level loss
  • Stall or loss of power
  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Does engine speed rise without matching vehicle speed, and does it happen in a specific gear or direction?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11491731: POWER TRAIN

put car in PARK ,got out to check mail box 20 feet away [car door left open]. When retuning to car it began to slowly move backward.I ran around the back and tried to get in but was knocked down by the open door.I rolled away from the approaching wheel with minor scrapes. The car continued backing across the street,hit a pole then toward a group of people.I was able to alert them and all got out of the way. I have been working with GM to find out if this model,this transmission,or only this car has this slip from Park to Reverse problem.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11330625: POWER TRAIN

MY CAR WILL NOT ACCELERATE AT TIMES CAUSING ME TO GIVE IT MORE GAS WHICH THEN CAUSE THE CAR TO REV UP TO A HIGH RPM (4000-5000) AND THEN LURCH FORWARD. ALSO, AT TIMES WHILE TRYING TO MAINTAIN SPEED, MY CAR WILL JERK BACK AND FORTH UNTIL I GIVE IT MORE GAS SO IT UP SHIFTS. MY CAR IS UNDER FACTORY WARRANTY AND IT SEEMS THAT THE DEALERSHIP IS TRYING TO BRUSH IT OFF BECAUSE THE COMPUTER SAYS THERE IS NOTHING WRONG WHICH PROMPTED ME TO FILE A COMPLAINT WITH GM WHICH STILL INS'T RESOLVED. *TR

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11456548: POWER TRAIN

This Cruze is equipped with a manual 6 speed transmission. The initial incident involved complete loss of the clutch with the clutch pedal sticking to the floor. This and the driver could not get the vehicle into gear. The driver then reached down and pulled the clutch up from the flor and was able to resume some clutch function. No Malfunction indicator or engine light was visible. Dealer serviced the vehicle indicating a P08A8 code set after incident. Vehicle repair order/invoice 382676 Ewald Chevrolet Buick. 36833 E Wisconsin Avenue, Oconomowoc, WI 53066 262-567-5555. When I picked the vehicle up, I couldn't leave with it because when I depressed the clutch pedal the clutch engaged/disengaged all the way depressed or at the floor. The dealer replaced Part #55505687 PIPE, and 19353126 Fluid. After driving the vehicle a few miles I called the dealer and asked them to open a case with Chevrolet because the clutch system did not feel the same. Inconsistent engage/disengage point of the clutch. While awaiting their return call I experienced a complete loss of clutch function again, similar to the original case pedal stuck to floor, and manually had to lift clutch pedal to regain some

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11650501: POWER TRAIN

While sitting at a stop light the hydraulic clutch line failed causing the clutch pedal to stick to the floor. This issue prevents the clutch actuation preventing the the transmission from being disconnected from the engine. General Motors Bulletin number: PIP5558C was found and appears to be the issue.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11512880: POWER TRAIN

The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to drive from a complete stop, the clutch pedal remained on the floorboard and failed to disengage. There was no warning light illuminated. The contact pumped the clutch pedal and veered to the side of the road. The contact was able to drive to the residence. The contact stated that the failure had been reoccurring intermittently. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided since the powertrain warranty had expired. The manufacturer referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 64,900.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11361128: POWER TRAIN

WITH ONLY 12,100 MILES ON THE VEHICLE, THE DUAL MASS FLYWHEEL AND CLUTCH SUDDENLY FAILED UPON A FALSE START AND THEN MADE THE VEHICLE UNSAFE TO DRIVE. REPAIRS REQUIRED A NEW FLYWHEEL AND A CLUTCH HYDRAULIC COMPONENT REPLACEMENT. THE FAILURE APPEARED TO HAPPEN QUICLY WITH THE FALSE START WHILE PARKED, BUT SUBSEQUENT DRIVING ON THE HIGHWAY THE CLUTCH WAS UNRELIABLE AND CAUSED AN UNSAFE CONDITION WHERE THE VEHICLE COULD STALL IN TRAFFIC. I WAS ABLE TO LIMP INTO THE DEALERSHIP FOR REPAIRS, BECAUSE IT WAS A SHORT DRIVE FROM WHERE THE FAILURE HAD OCCURED.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11365496: POWER TRAIN

WHEN TURNING MY VEHICLE IT WOULD MAKE LOUD CREAKING NOISES. THIS PROGRESSED TO MAKING LOUD CREAKING NOISES WHILE GOING OVER BUMPS, THROUGH DIPS, AND TURNS. IT WOULD HAPPEN AT ANY SPEED, BUT ESPECIALLY WHILE GOING SLOWLY THROUGH PARKING LOTS.THIS GOT MUCH WORSE OVER A SHORT PERIOD OF TIME. THE ENTIRE REAR AXEL THEN HAD TO BE REPLCED OR IT WOULD HAVE FAILED, ESPECIALLY SINCE THE ISSUES WAS RAPIDLY GETTING WORSE. I HAD TO PAY OUT OF POCKET ALMOST $1,800. NOW, IT HAS ONLY BEEN 3 MONTHS AND THIS ISSUE IS HAPPENING AGAIN.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11536403: POWER TRAIN

The clutch peddle is low without pressure. Mine and my kids was in danger when the clutch was not working when I had a green light. I could not get my car to go into gear. My husband thought that maybe there was air in the lines but he is unsure. After pumping the clutch several times,probably 100 times my husband was able to get me to safety. Problem was reproduced with my husband 2 days later when he was stuck in Atlanta traffic. I did have a warning that said something about trac suspension. I am unable to remember what popped up. This incident has happened 3 times. I think there should be a recall out.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11361086: POWER TRAIN

AT 15,000 MILES MY MANUAL TRANSMISSION BEGAN MAKING NOISES AT HIGHER RPMS UNDER LOADS. VIBRATIONS WERE FELT AT THE CLUTCH PEDAL WHEN SHIFTING. VIBRATIONS FELT THROUGHOUT THE VEHICLE WHEN ACCELERATING AT HIGHER ENGINE LOADS. THIS WAS AT BOTH HIGHWAY AND CITY DRIVING. THE DEALERSHIP INVESTIGATED AND FOUND THE CLUTCH ASSEMBLY AND THE FLYWHEEL HAD SOME KIND OF DAMAGE. ALL PARTS WERE REPLACED UNDER WARRANTY INCLUDING THE SLAVE CYLINDER WHICH HAS A HISTORY OF FAILING. THE SLAVE CYLINDER ALREADY HAS SEVERAL SERVICE BULLETINS AGAINST IT. THE LIST OF PARTS REPLACED ARE THE CLUTCH DISC, THROWOUT BEARING, PRESSURE PLATE, PILOT BEARING, FLYWHEEL AND SLAVE CYLINDER.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11418911: POWER TRAIN

I was driving the car and the clutch was not engaging, went to the dealer and was advised to change the cylinder kit (GM part 24295457) and the pressure plate (GM part 55574768) and get charge almost 5k for the repair. The car has 50500 miles and has almost 3 years, the warranty is 5 years or 60000 miles, which I was in it. After I paid for the check up the dealer told me that is not part of the warranty. I did my research with my mechanic and said the cylinder kit was a manufacturer defect, and also was a recall on Europe with this type of car due to the type of the transmission (stick shift). Contact to GM headquarters and make a complaint, the answers from them as they contact the dealer and due to the car has an accident that was not reported they can not do anything with the repair. The accident was 2 years ago and the damage is only the body and does not involve the engine, powertrain, or even the frame of the car. In the resolution, they blame the accident for do not take a look or responsibility of their product.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11374640: POWER TRAIN

MANUAL TRANSMISSION CAR. CLUTCH PEDAL BEGAN ACTUATING MUCH POWER IN TRAVEL, EVENTUALLY THE PEDAL STICKS TO THE FLOOR. THIS PREVENTS THE SHIFTER FROM BEING TAKING INTO OR OUT OF GEAR IN NORMAL FASHION. CAN EITHER LEAVE THE CAR STRANDED IN TRAFFIC OR HINDER EFFORTS TO STOP IN AN EMERGENT SITUATION.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11633789: POWER TRAIN

Transmisson losing 9th gear, torque converter, front pump failing and wiping out valve body on the GM-9T50 9 speed automatic. many owner experiencing same problems with no solution or upgrade from GM

official complaint · NHTSA owner complaint database · 35% evidence weight
moderatebody · UNKNOWN OR OTHER

UNKNOWN OR OTHER owner reports

13 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • UNKNOWN OR OTHER concern
  • Shift, engagement or clutch concern
  • Warning light or message
  • Stall or loss of power
  • Braking performance or warning
  • Abnormal noise or vibration
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11713156: UNKNOWN OR OTHER

Hesitate to change gears properly. Engine stalling. RPM will rive up. Sounds like the transmission wants to slip.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11240848: UNKNOWN OR OTHER

THE TIRE PRESSURE MONITOR SYSTEM IS MESSING UP ALL THE TIME. I WAS HEADED TO MY SISTER IN LAWS IN MARYLAND AND I WAS 2 HRS AWAY FROM HER HOUSE N 3 HOURS AWAY FROM MY HOUSE AND THE TIRE LIGHT CAME ON AND MY CAR SAID THAT MY TIRE PRESSURE WAS LOW. I WAS ON A BUSY HIGHWAY AND I FREAKED OUT BC I COULDN'T GET OVER TO FIX MY TIRE. I ENDED UP GETTING OVER AND FINDING OUT THAT MY TIRE WAS COMPLETELY FINE AND IT WAS JUST THE SYSTEM MESSING UP. I STARTED DRIVING AGAIN AND AS I WAS DRIVING MY CAR STARTED READING THAT THE TIRE PRESSURE WAS SLOWLY GOING BACK UP TO WERE IT'S SUPPOSED TO BE. EVER SINCE THEN THE TIRE PRESSURE MONITOR GOES OFF AND THEN GOES AWAY AFTER AWHILE.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11481177: UNKNOWN OR OTHER

I was at a stop light and when I hit the gas pedal to go on green light the car stalled and died. I tried turning off and restarting but nothing happened. I was in a busy intersection and could have been hit. A kind stranger helped me push it out of the intersection. Car has to be towed and I am waiting for service department to let me know what the problem is. I have canceled 1 1/2 days of work and will probably have to be out another day. I will also probably have rent a car until problem is fixed.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11112952: UNKNOWN OR OTHER

THE INTERIOR OF THE CAR HAS SEVERAL AREAS WITH CHROME TYPE OF MATERIAL FOR DECORATIONS. DURING DAYTIME DRIVING, THE SUN HITS IT AND BLINDS ME, SO IT PREVENTS ME FROM DRIVING SAFELY UNTIL SUNDOWN.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11252427: UNKNOWN OR OTHER

CAR HAS A TICKING NOISE COMING FROM THE ENGINE BAY. CURRENTLY AT A CHEVY DEALERSHIP, BUT NOISE HAS TEMPORARILY GONE AWAY. SEEMS THAT THEY CAN'T FIND THE ISSUE AT THE MOMENT BUT IT SEEMS THAT OTHER OLDER AND NEWER VEHICLES OF THEY SAME KIND AS MINE (CHEVY CRUZE 2018) 1.4L AUTOMATIC HAS HAD SIMILAR ISSUES WITH A TICKING NOISE COMING FROM THE ENGINE BAY AREA. THIS TICKING NOISE LASTED A WHOLE DAY BUT WENT AWAY THIS MORNING ONCE DRIVING THE CAR FOR ABOUT 10 MINUTES ON HIGHWAY.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11219316: UNKNOWN OR OTHER

THIS IS A DIESEL CRUZ. OF NO FAULT OF MY OWN, THE CAR MUST BE TAKEN TO THE DEALER TO HAVE A MANUAL REGENERATION OF THE EXHAUST PARTICULATE FILTER PERFORMED WITH 16K MILES ON THE CAR.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11243403: UNKNOWN OR OTHER

WENT TO STOP AND PEDAL GOT HARD TO PUSH DOWN THIS HAS HAPPENED ON 3 SEPARATE OCCASIONS THE FIRST TIME IT WAS UNDER WARRANTY THE 2ND TIME IT HAPPENED I HAD AMECHANIC FIX IT THE 3RD TIME I TOOK IT TO A CHEVROLET DEALER THIS SHOULDN'T HAPPEN TO A VEHICLE 15 MONTHS OLD

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11744940: UNKNOWN OR OTHER

My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11532596: UNKNOWN OR OTHER

We have had this car for little over a 1.5yrs without any issues. Within the past 2 months, the vehicle has been malfunctioning, primarily the auto stop feature. On four separate occasions, when braking is engaged and bringing the vehicle to full stop, the engine cuts off, leaving all other components running, and the check engine light comes on. After approximately 1.5 hours of waiting, the engine turns on, the check engine light is gone and once it reaches the service center, diagnostics are unable to detect any issues. There are 3 calls on our account for our vehicle issue. The problem is that in every incident, the vehicle could not be recovered to have it at the service center within less than 2 hours to be properly diagnosed. When connected to the diagnostics, there isn't an indication of the malfunction. The first incident occurred May13,2023, at a stop light within 3 miles of the dealership, on our way to a family birthday party, 2 hours away. Service center was within an hour of closing, and asked we tow it there, they will investigate on May 15,2023, when they are open. After waiting in 90degree+ weather for AAA for almost 2 hours, (they said we would have to wait for 3 h

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11142351: UNKNOWN OR OTHER

2018 DISPLAY BRIGHTNESS ISSUE NIGHT TIME DRIVING THE DISPLAY IS WAY TO BRIGHT. DIMMING LIGHTS WITH DIMMER SWITCH HAS NO RESULTS. DISPLAY BRIGHTNESS IS SO DISTRACTING IT BLINDS OCCUPANTS OF THE VEHICLE. CONTACTING CHEVROLET THEY DISPLAYED IGNORANCE OF THE PROBLEM. A SEARCH OF THE INTERNET PROVIDE MULTIPLE COMPLAINTS OF THIS PROBLEM ON SEVERAL MODEL IN ADDITION TO THE CRUISE

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11139600: UNKNOWN OR OTHER

THE COMPUTER SCREEN IN THE DASH STAYS AT FULL BRIGHTNESS AT NIGHT. THIS MAKES FOR A BLIND SPOT DRIVING AND VERY HARD TO PARK THE CAR ON THE STREET AS IT BLOCKS VIEW TO THE MIRROR ON RIGHT.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11443027: UNKNOWN OR OTHER

The radio stays on full bright after dimming the lights. Then when I stop at a red light and the car shuts off when I release the break my car jumps makes engine makes a it rev up like the switching of the gears or something. And when I am driving the speed limt and press the gas to speed up to pass a car the car does not go faster the RPM' only go up like I am going to blow the motor u.i do not know anything about the

official complaint · NHTSA owner complaint database · 35% evidence weight
moderateengine · ENGINE

ENGINE owner reports

10 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
  • Smoke, heat, burning odor or fire
  • ENGINE concern
  • Fluid leak or level loss
  • Braking performance or warning
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11719143: ENGINE

-The engine experienced internal failure resulting in low compression in cylinder 1. The failure has rendered the vehicle inoperable. The vehicle and engine are currently available for inspection upon request. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Chevrolet dealership. Both identified low compression in cylinder 1 due to internal engine failure. The vehicle has been inspected by an independent mechanic and an authorized Chevrolet dealership at the request of General Motors. The vehicle became undrivable due to the engine issue. There were no significant prior warnings that would have indicated imminent internal engine failure. The check engine light turned on 2/9/26 and was first taken into a shop the next day, 2/10/26.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11683048: ENGINE

My vehicle would jerk while driving and sometimes not want to even go at a stop light when it turned green. Check engine light has been on. Even when I was at a stop light it would just start jerking forward. I took it to an automotive repair shop after replacing multiple parts on the vehicle. Automotive shop ran a compression test and said it failed. Internal cylinder issue. So the vehicle barely runs and I just got it close to three years ago.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11171354: ENGINE

TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT EACH TIME THE VEHICLE WENT THROUGH A CAR WASH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF PORTLAND (LOCATED AT 1000 BRIGHTON AVE, PORTLAND, ME 04102, (207) 420-8968) AND THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE FAST ON THE HIGHWAY TO CLEAR THE FILTER, WHICH WOULD TURN OFF THE WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 94989017128. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11234215: ENGINE

TL* THE CONTACT OWNED A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, A POP NOISE WAS HEARD FROM THE REAR OF THE VEHICLE AND BLACK SMOKE SHOT OUT FROM THE FRONT PASSENGER'S SIDE AND IMMEDIATELY FOLLOWED BY FLAMES THAT QUICKLY COVERED THE ENTIRE VEHICLE. THERE WAS NO WARNING. BOTH POLICE AND FIRE REPORTS WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AND TOWED TO A ROADRUNNER. THE CONTACT CALLED THE GERRY LANE CHEVROLET DEALER (225-366-7962, LOCATED AT 6505 FLORIDA BLVD, BATON ROUGE, LA 70806) WHERE THE DEALER DENIED RESPONSIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND LEFT THE MATTER UP TO THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11218191: ENGINE

CAR HAD GREATLY REDUCED FUEL ECONOMY AND POWER. SHOULD NOT HAVE BEEN DRIVEN. CHEVY DID NOT RESPOND TO MULTIPLE ATTEMPTS TO GET RENTAL. THEY FORCED ME TO DRIVE A CAR THAT WAS NOT OPERATING AS DESIGNED EVEN THOUGH IT WAS UNDER THE BUMPER TO BUMPER WARRANTY AND THEY AGREED THE CAR HAD ISSUES. 2 WEEKS AFTER DRIVING IT THEY FIGURED OUT TURBO HAS A LEAK THAT THEY FIXED. 2 WEEKS I DROVE A CAR THAT SOUNDED LIKE A JET UPON ACCELERATING AND CHEVY DID NOTHING. DIDN'T EVEN OFFER A RENTAL.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11647542: ENGINE

EGR Cooler issues. Has been confirmed by dealer. CEL light on. I’ve been told GM “has issues” with these…GM should issue recall.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11245474: ENGINE

TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE THE ACCELERATOR PEDAL WAS DEPRESSED OR WHILE THE AIR CONDITIONING WAS ACTIVATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHEVROLET OF PALATINE (151 E LAKE COOK RD, PALATINE, IL 60074, (847) 359-7700) WHERE IT WAS DIAGNOSED WITH TURBO LAG. THE ENGINE CONTROL MODULE WAS RESET AND THE VEHICLE WAS NOT REPAIRED, THE PROBLEM NEVER STOPPED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,148. *TT THE MANUFACTURER HAS NOW BEEN NOTIFIED OF THE FAILURE AS OF 8-21-19. I WAS ADVISED BY LU (A WOMAN), THAT A SENIOR ADVISER WOULD FOLLOW UP WITH WITHIN 2 BUSINESS DAYS, AND I HAVE NOT HEARD FROM ANYONE AS OF YET. FYI I ENCOUNTERED SOMEONE AT A GAS STATION THAT ADVISED ME THAT HE HAS THE SAME PROBLEM WITH HIS CAR (SAME MAKE & MODEL), WHEN HIS AIR CONDITIONER IS ON. HE GAVE ME HIS CONTACT INFO: FERNANDO GARCIA - PH#: (773)949-0922.*JB

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11448403: ENGINE

Engine performance dropped noticeably, tire pressure system alert lighted, and stability track turned off. Then within a short period of time, some 30 minutes, the engine warning light activity (steady). All of this happened shortly after the 3-year warranty expired although I was having some engine roughness a few days before three years. Made an appointment at the Chevy dealership and the issue was diagnosed to a misfire on cylinder #1. Apparently, the insulator around the center electrode of the spark plug separated and slipped down. After a bit of research and asking the dealer for Chevy TSB #PIP5657D, NHTSA TSB #10201263, I was startled to find this is a somewhat frequent-enough problem affecting a number of GM models using 1.4L engine as used in my Cruze. I had a forthright conversation with Chevy dealer that this was a warranty issue as my OnStar alerted me to an emissions system malfunction. I also called GM and ACDelco, the spark plug manufacturer, and they claimed nothing or no issues. This is a safety concern to me. Paid almost $400 to have four spark plugs replaced at 3-years and only 7,000 miles; ACDelco warrants the spark plugs for 7-years or 100,000 miles!. Unaccepta

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11156705: ENGINE

I WAS LEAVING WORK ON 11-30-18 @ 5P.M. STARTED DRIVING DOWN LA HARPE BLVD, LIKE I DO EVERYDAY AFTER WORK. IT WAS RAINING THAT AFTERNOON WHEN I WAS LEAVING WORK. I WENT THROUGH A SMALL PUDDLE OF WATER AND MY CAR COMPLETELY SHUTDOWN AND WOULD NOT GO ANYWHERE. I HAD IT TOWED TO CRAIN CHEVROLET WHERE THE VEHICLE WAS BOUGHT. THE GM CERTIFIED MECHANIC CALLED US HALF AN HOUR AFTER THEY OPENED SATURDAY MORNING AND SAID THAT THE ENGINE WAS SEIZED AND THE ONLY WAY HE FOUND THAT OUT WAS JUST STARTING THE VEHICLE UP WITHOUT LOOKING @ THE VEHICLE FIRST. MY HUSBAND AND I WENT UP THERE SATURDAY AFTERNOON JUST TO ASK IF WE COULD TAKE A PEEK AT IT NONE OF THE VEHICLE WAS TAKEN APART AND HE WAS WRONG ON THREE DIFFERENT THINGS HE TOLD ME AND I WAS ABLE TO PROVE HIM WRONG ON THE SPOT HE JUST CHANGED TOPIC AND LOOK THE OTHER WAY I JUST THINK THERE'S SOMETHING FISHY GOING ON HERE. I BELIEVE IF THE PROPER DIAGNOSTICS WOULD HAVE BEEN DONE ON THE VEHICLE BEFORE HE JUST STARTED UP THE PROBLEM MAY HAVE BEEN FIXED BUT WITH GM CERTIFIED MACANIC JUST STARTING UP MY VEHICLE COULD HAVE FORCED EVEN MORE WATER INTO THE ENGINE AND PRETTY MUCH MADE IT DO WHAT IT DID. WE MADE A CLAIM ON DECEMBER 1ST WITH FARM BUREAU &

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11506812: ENGINE

About 10 days ago, my check engine light came on. I stopped at O’Reilly Auto Parts to have it diagnosed with a code. It threw a code for the turbo in my 2018 Chevrolet Cruze. It went off later that day. Today, it came back on and sent a message, “Engine power decreased”. I noticed no change in power or anything. Could this just be a sensor?

official complaint · NHTSA owner complaint database · 35% evidence weight
moderatebrakes · SERVICE BRAKES

SERVICE BRAKES owner reports

6 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
  • Shift, engagement or clutch concern
  • Stall or loss of power
  • Abnormal noise or vibration
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11271745: SERVICE BRAKES

I WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE WHEN APPROACHING AN INTERSECTION. RATE OF SPEED WAS 40 MPH, AND WHEN BRAKES WERE FIRMLY/HEAVILY APPLIED, THE VEHICLE DID NOT STOP, WHICH CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11181271: SERVICE BRAKES

I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11278566: SERVICE BRAKES

I WAS TRAVELLING ON THE INTERSTATE AT ABOUT 50 MPH WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON MY BRAKES IN PLENTY OF TIME, BUT I REAR-ENDED THE VAN IN FRONT OF ME. AT THE TIME I THOUGHT I MUST HAVE SKIDDED INTO THE VAN, BUT LOOKING AT THE COLLISION SITE LATER, THERE WERE NO TIRE MARKS.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11383270: SERVICE BRAKES

I GO TO BRAKE AT A LIGHT, AND I RELEASE MY FOOT OF THE BREAK . AND MY CAR STALLED. I PUT INTO PARK. THAN PUT IT BACK IN DRIVE AND I TRIED TO ACCELERATE AND MY CAR DIDNT BUDGE... I HAD TO TURB MY CAR ON AND OFF FOR IT TO WORK AGAIN... THIS HAS BEEN HAPPENING

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11154606: SERVICE BRAKES

AS I WAS BACKING OUT I PLACED MY FOOT ON THE GAS AS I GOT READY TO BREAK I PLACED MY FOOT ON THE BRAKE, BUT THAT'S WHEN MY FOOT SLIPPED OFF THE PEDAL AND BACKED INTO THE PERSON BEHIND ME.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11629384: SERVICE BRAKES

The rear brakes are gouging the rotors on both wheels. The car has less than 26,000 miles on it. Front brakes are still in excellent condition and and car is having no problem with braking except there is noise. Have not yet talked with anyone at a dealer. There is no indication of any problem except for the noise. However rear brakes and rotors will need to be replaced or braking will become an issue.

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingbody · EXTERIOR LIGHTING

EXTERIOR LIGHTING owner reports

4 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
  • Shift, engagement or clutch concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11327047: EXTERIOR LIGHTING

7' MY LINK INFOTAINMENT SYSTEM IS TO BRIGHT AT NIGHT AND BLINDS DRIVERS AT NIGHT. *TR

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11502744: EXTERIOR LIGHTING

2018 CHEVROLET CRUZE. CONSUMER WRITES IN REGARD TO ISSUE WITH THE PROJECTOR HEADLIGHT.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11462754: EXTERIOR LIGHTING

The contact owns a 2018 Chevrolet Cruze. The contact stated while driving various speeds at night, the headlights failed to provide adequate illumination to drive safely. The contact stated that the failure was more evident on dimly lit streets. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight bulbs needed to be replaced. The vehicle was repaired. The contact stated that the failure was still evident with the side illumination. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11326302: EXTERIOR LIGHTING

WHEN SHIFTING THE GEARBOX FROM PARK TO DRIVE OR FROM DRIVE TO PARK THE INFOTAINMENT SCREEN WILL GO TO MAXIMUM BRIGHTNESS AND CAN NOT BE DIMMED CAUSING GREATLY REDUCED VISION DURING NIGHT DRIVING SITUATIONS. IF YOU STOP IN REVERSE AND ALLOW THE REAR CAMERA TO ACTIVATE IT WILL WORK NORMALLY. DEALER REPORTS WORKING NORMALLY. *TR

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingbody · VISIBILITY/WIPER

VISIBILITY/WIPER owner reports

4 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
  • VISIBILITY/WIPER concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11191086: VISIBILITY/WIPER

RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11191084: VISIBILITY/WIPER

RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11193176: VISIBILITY/WIPER

RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML GENERAL MOTORS FIX IS TO PUT THE CAR IN REVERSE FOR 13 SECONDS AFTER STOPPING AND BACK INTO DRIVE. THIS IS AFTER SIX MONTHS OF DEALING WITH THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11192601: VISIBILITY/WIPER

CAR FOGS THEN FROSTS UP . ALSS WHEN IT RAINS THE OUTER PART OF WINDOWS HAVE AN ADD FILM AND MAKE IT VERY HARD TO SEE AFTER THE WINDSHIELD WIPES THE RAIN OFF. VERY DANGEROUS CAR. I HAVE LOOKED AROUND AND ALL SEEM TO COMPLAIN ABOUT IT. HOW CAN THEY GET AWAY WITH THIS?

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingtransmission · POWER TRAIN,ENGINE

POWER TRAIN,ENGINE owner reports

3 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Abnormal noise or vibration
  • Braking performance or warning
  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Does engine speed rise without matching vehicle speed, and does it happen in a specific gear or direction?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11718248: POWER TRAIN,ENGINE

The steering started to shake. The car seat started to shake as well. It felt very unsafe, but there was no serious injury. John from Feldman Chevrolet in New Hudson, Michigan said that there is a "Cylinder 1 misfire code". After the car started shaking, the engine light came on. John told us that the engine should be replaced.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11440672: POWER TRAIN,ENGINE

The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical attention. A police report was taken and the vehicle was towed to a local tow yard where it was diagnosed as destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 119,000. The VIN was not available.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11428901: POWER TRAIN,ENGINE

My vehicle is available for inspection. As of now and luckily no one has been at risk including myself with my vehicle, I fear this will not be the case anytime soon. I saw there was a recall for my year make and model of car that is not associated with my specific VIN number. I am aware that my car could be connected to the other vehicles and their VIN numbers that are associated with this recall. This could lead to a much better issue if and when we discover that there are other VIN numbers with the same year, make and model as mine. I am getting my car checked tomorrow to get this confirmation. There were no warning lamps that showed, but my car is now making consistent rattling, whooshing, and clacking noises associated with the engine. It is becoming so loud that my fear of it exploding has now become so high.

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingelectrical · ELECTRICAL SYSTEM,UNKNOWN OR OTHER

ELECTRICAL SYSTEM,UNKNOWN OR OTHER owner reports

3 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Abnormal noise or vibration
  • ELECTRICAL SYSTEM,UNKNOWN OR OTHER concern
  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Does the vehicle enter READY/start normally, and did the concern follow a low 12-volt battery, jump start, charging event or software update?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11682291: ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as Bluetooth, CarPlay, and Android Auto. The radio (FM) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. The dealer quoted me a $190 diagnostic fee and several hundred dollars for replacement, which feels unfair for what appears to be a common defect. I believe Chevrolet should address this issue through a recall or warranty support. Please investigate as this affects driver safety and usability.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11682403: ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I own a 2018 Chevrolet Cruze, and the infotainment touchscreen system has completely frozen with the same error screen that many other Cruze owners have reported online. This is not simply a case of an unresponsive touchscreen — the system locks up with an identical error screen across multiple Cruze vehicles (different years and trims). The issue disables all touchscreen functions, including Bluetooth connectivity, media, phone integration, and certain vehicle settings. While FM radio may continue to play, the rest of the infotainment system is unusable. This creates both a safety concern and a defect pattern, because many modern vehicle functions are tied to the infotainment system. This is not a random failure — dozens of other Cruze owners have posted identical photos of the exact same frozen error screen on forums and complaint boards. That suggests a common underlying software or hardware defect, not isolated damage. The fact that it fails in the same way for so many vehicles indicates a systemic flaw that should qualify for a recall or manufacturer fix. General Motors has not provided any support or recall notice for this issue. Owners are being told to replace the entire in

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11578827: ELECTRICAL SYSTEM,UNKNOWN OR OTHER

UNKNOWN! I do not have much car knowledge but I do know that the transmission has blown in my 2018 Chevy Cruze two times and the shifter made a clicking noise that was very alarming. I have a video but the option to upload a file is only for pictures, I think the video is very crucial to understanding what I mean by clicking noise. The noise was would come randomly about 4 months after having the car. At the time I was [XXX] with no experience of even having my own vehicle and didn’t know I should have taken it back, now it’s too late because my warranty is up. This issue is common and many experts I’ve spoken to are aware that the Chevy cruzes have transmission issues. There was a recall for a “transmission bolt” I took my car to Chevy Cruze in Poughkeepsie New York for the recall and 18 days later my transmission blew. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingsafety · AIR BAGS

AIR BAGS owner reports

3 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • AIR BAGS concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingengine · UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Smoke, heat, burning odor or fire
  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingsteering · STEERING,UNKNOWN OR OTHER

STEERING,UNKNOWN OR OTHER owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Shift, engagement or clutch concern
  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingelectrical · ELECTRICAL SYSTEM

ELECTRICAL SYSTEM owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Does the vehicle enter READY/start normally, and did the concern follow a low 12-volt battery, jump start, charging event or software update?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingengine · ENGINE AND ENGINE COOLING

ENGINE AND ENGINE COOLING owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingengine · ENGINE,FUEL/PROPULSION SYSTEM

ENGINE,FUEL/PROPULSION SYSTEM owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11547409: ENGINE,FUEL/PROPULSION SYSTEM

The vehicle first prompted that it had a recorded a misfire in cylinder 1. Changed the spark plugs and coil packs. Vehicle noted a misfire in cylinder 1gain and said service stabilitrak. Changed the pcv valves and other vacuum pieces on the valve cover along with the MAF sensor. Engine ran fine on test drive, then dumped oil on the ground as I was pulling back into the drive way. Gasket comes on the oil pan so that’s getting replaced next. Then I have to check the fuel pressure sensors and fuel pump to see if they’re failing because apparently GM has a points bulletin out about them not being so good. Plus hope the engine isn’t ruined when it lost all its oil.

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11366764: ENGINE,FUEL/PROPULSION SYSTEM

ENGINE UNEXPECTEDLY STALLED WHEN BRAKING FOR NEIGHBORHOOD STOP SIGN. LOST POWER STEERING AND ENGINE POWER BUT DID NOT LOSE POWER TO GAUGES OR ACCESSORIES. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS OR MESSAGES ON DASH. PUT CAR IN PARK AND RESTARTED ENGINE. NORMAL START. TURNED ONTO MAJOR CITY STREET AND DROVE HALF MILE. STARTED BRAKING FOR TRAFFIC LIGHT BUT DIDN'T COME TO FULL STOP BECAUSE LIGHT TURNED GREEN. ENGINE STALLED AGAIN. SAME EXACT THING AND AGAIN NO WARNING LIGHTS ON DASH. FELT LIKE A SITTING DUCK AND VERY SCARED OF GETTING REAR-ENDED. LUCKILY NO ONE WAS BEHIND ME. TURNED ON EMERGENCY FLASHERS, PUT IN PARK, AND RESTARTED ENGINE. AGAIN STARTED NORMALLY. REMAINED IN RIGHT LANE AND WAS VERY FORTUNATE THAT I WORKED JUST DOWN THE STREET AND DIDN'T HAVE TO MAKE ANY ADDITIONAL STOPS ALONG THE WAY. PARKED CAR AND REFUSED TO DRIVE IT HOME THAT NIGHT BECAUSE I FELT THE VEHICLE WAS UNSAFE TO DRIVE. HAD CAR TOWED TO DEALERSHIP THE NEXT MORNING. WHEN I TRIED TO START VEHICLE TO MOVE IT INTO A TOWING POSITION, THE ENGINE TRIED TO START BUT STALLED WITHIN A FEW SECONDS. OCCURRED 4 TIMES IN A ROW. STILL NO WARNING LIGHTS ON DASH. UNABLE TO ACCOMPANY TOW COMPANY TO DEALERSHIP DUE TO C

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingbody · VEHICLE SPEED CONTROL

VEHICLE SPEED CONTROL owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingengine · UNKNOWN OR OTHER,ENGINE

UNKNOWN OR OTHER,ENGINE owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
  • Abnormal noise or vibration
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
Owner complaint 11302608: UNKNOWN OR OTHER,ENGINE

I WAS 3 FEET FROM TURNING LEFT AT INTERSECTION LEFT LANE TURN (LIGHT HAD JUST TURNED GREEN) THROUGH A INTERSECTION, WHEN I NOTICED MY ENGINE WAS OFF. I ROLLED ACROSS THE INTERSECTION; ATTEMPTED TO RESTART THE CAR - CAR DIDN'T START. THE ELECTRICITY IN CAR WAS STILL ON AND NORMAL. COOLANT WAS AT NORMAL TEMP. ONLY RADIO WAS ON LOW VOLUME. NO DASHBOARD LIGHTS- NOR MESSAGES APPEARED. CAR WOULDN'T RESTART. WAS STUCK HALFWAY IN RIGHT (ONCOMING TRAFFIC) TURN LANE & HALF IN BUSINESS DRIVEWAY. PUT CAR IN PARK & TRIED TO TURN ON AGAIN. NOTHING. STEERING, BRAKES, LIGHTS AND DOORS WERE FUNCTIONAL. GOT HELP TO PUSH CAR IN A PARKING SPACE. TURNED OFF CAR COMPLETELY & ATTEMPTED TO TURN ON. CAR CRANKED & ALMOST STARTED. TRIED AGAIN - NOTHING. TURNED OFF & REMOVED KEYS TO GET OUT OF CAR TO LOOK UNDER HOOD. ALL LOOKED NORMAL. GOT BACK INSIDE CAR, ATTEMPTED TO START. IT CAME ON FOR 5 SECONDS THEN DIED. WAITED. NO DASHBOARD LIGHTS NOR ERROR MESSAGES. FINALLY GOT CAR TO CRANK AND IT STAYED ON. NO ERROR MESSAGES. WENT TROUGH CAR SCREEN AND VOLTAGE WAS NORMAL 13 +/- VOLTS; IDLE WAS NORMAL - DID NOT MOVE AROUND. LEFT BUSINESS WHEN MESSAGE SAID ABOUT HAVING ANTILOCK BREAKS CHECKED BUT HAS NOT APPEARED ON C

official complaint · NHTSA owner complaint database · 35% evidence weight
Owner complaint 11454890: UNKNOWN OR OTHER,ENGINE

I got my vehicle through a local dealership in town, in July of 2020 and only a couple months later my problems started. The vehicle started to vibrate violently and almost jerk back and forth on its own whenever I would drive it. And whenever I did come to a complete stop and accelerate the vehicle would hesitate a bit, it felt like I would have to really force it in order to keep driving. That same feeling would occur whenever I would have to drive on the highway it felt like I was pushing really hard on the gas in order to move. Which lead to my stability track message to appear on the dash as well as the check engine light. Then finally one day while I was driving and making a right turn to exit a shopping center my vehicle just stopped out of nowhere. I was unable to drive I tried putting it in neutral and reversing but nothing worked. I couldn't even take my keys out the ignition or turn off the vehicle I was completely stuck casing traffic on a busy street until what felt like five minutes later, I was able to turn it on and off and drive home. I then took my vehicle to the local Chevy dealership where they kept my car for a week even though no work was done to it. They want

official complaint · NHTSA owner complaint database · 35% evidence weight
emergingbody · STRUCTURE

STRUCTURE owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • STRUCTURE concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
emergingsteering · WHEELS

WHEELS owner reports

2 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • WHEELS concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · SEAT BELTS

SEAT BELTS owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • SEAT BELTS concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotaltransmission · POWER TRAIN,ELECTRICAL SYSTEM

POWER TRAIN,ELECTRICAL SYSTEM owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Does engine speed rise without matching vehicle speed, and does it happen in a specific gear or direction?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · ELECTRICAL SYSTEM,ENGINE

ELECTRICAL SYSTEM,ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Abnormal noise or vibration
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · STEERING,SERVICE BRAKES,ENGINE

STEERING,SERVICE BRAKES,ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotaltransmission · POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Shift, engagement or clutch concern
Questions AutoSOS should ask for this vehicle
  1. Does engine speed rise without matching vehicle speed, and does it happen in a specific gear or direction?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · STEERING,AIR BAGS,STRUCTURE

STEERING,AIR BAGS,STRUCTURE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · SERVICE BRAKES, HYDRAULIC

SERVICE BRAKES, HYDRAULIC owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotaltires · TIRES

TIRES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsteering · STEERING

STEERING owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · POWER TRAIN,SERVICE BRAKES

POWER TRAIN,SERVICE BRAKES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · AIR BAGS,SEAT BELTS

AIR BAGS,SEAT BELTS owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Smoke, heat, burning odor or fire
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsteering · STEERING,ELECTRONIC STABILITY CONTROL (ESC)

STEERING,ELECTRONIC STABILITY CONTROL (ESC) owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsteering · STEERING,VEHICLE SPEED CONTROL

STEERING,VEHICLE SPEED CONTROL owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • STEERING,VEHICLE SPEED CONTROL concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Shift, engagement or clutch concern
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsteering · SUSPENSION,WHEELS

SUSPENSION,WHEELS owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Warning light or message
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · STEERING,AIR BAGS,WHEELS

STEERING,AIR BAGS,WHEELS owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • STEERING,AIR BAGS,WHEELS concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalelectrical · ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES concern
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Does the vehicle enter READY/start normally, and did the concern follow a low 12-volt battery, jump start, charging event or software update?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsafety · AIR BAGS,STRUCTURE,SERVICE BRAKES

AIR BAGS,STRUCTURE,SERVICE BRAKES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Braking performance or warning
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbrakes · WHEELS,SERVICE BRAKES

WHEELS,SERVICE BRAKES owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
Questions AutoSOS should ask for this vehicle
  1. Is the pedal firm, soft, sinking, hard, pulsating, or accompanied by longer stopping distance?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalengine · STEERING,ELECTRICAL SYSTEM,ENGINE

STEERING,ELECTRICAL SYSTEM,ENGINE owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Stall or loss of power
Questions AutoSOS should ask for this vehicle
  1. Does the engine crank normally, start and stall, misfire, overheat or lose power?
  2. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  3. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  4. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalbody · EXTERIOR LIGHTING,UNKNOWN OR OTHER

EXTERIOR LIGHTING,UNKNOWN OR OTHER owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Fluid leak or level loss
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources
anecdotalsteering · SUSPENSION

SUSPENSION owner reports

1 sources

Unverified owner reports for this year, make and model. Similar narratives are grouped for research, not treated as a confirmed defect.

Reported symptoms

  • Abnormal noise or vibration
Questions AutoSOS should ask for this vehicle
  1. Exactly when does this happen: stopped, starting, accelerating, cruising, braking, turning or after shutdown?
  2. Which warning lights, messages or OBD codes are present, and are they active, pending or historical?
  3. Is the symptom repeatable every time, intermittent, temperature-dependent or linked to recent work?
Evidence and sources